Shipping policy

Shipping Policy

The Silent Bond currently ships to Australia and the United States.

Shipping rates

Shipping rates are calculated at checkout.

Processing and production times

Each item is made to order. Please allow approximately 2-5 business days for your order to be produced before it is dispatched.

Delivery times

Delivery times vary depending on your location, the product ordered, and the fulfilment location used for that product.

Estimated delivery times will be shown where available, but delays can sometimes occur due to carrier issues, customs processing, public holidays, high order volume, or other circumstances outside our control.

Tracking

Where tracking is available, tracking details will be sent to the email address provided at checkout once your order has been dispatched.

Incorrect shipping details

Please make sure your shipping address is correct before placing your order. If you notice an error, contact us as soon as possible at info@thesilentbondco.com.

We cannot guarantee that shipping details can be changed after an order has entered production or dispatch.

Customs, duties, and import fees

For international orders, customs duties, taxes, or import fees may apply depending on your location. These charges are the responsibility of the customer unless otherwise stated at checkout.